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Privacy Policy

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. In this document we tried to provide you with our privacy commitments in a transparent and easily accessible way. Please be assured that we are fully dedicated to the protection of your personal data.

Your privacy is important to us. We provide you with this Privacy Policy, so that you can make informed choices about the use of your data. This Privacy Policy describes how we collect, use, share, and store the personal data of visitors to our site (“Guests”) and individuals who register as members (“Members”). 

Please read this Privacy Policy carefully. This Privacy Policy forms a part of and is incorporated into the Terms and Conditions. By using the Productownercertification.com,https://www.certifiedscrummastertraining.com/ websites or any of our services (together Orvio Services) you agree that the Terms and Conditions, including this Privacy Policy, forms a binding legal contract with you. You can contact us if you have any question about our privacy practices or about what we are doing with your personal data. We will be happy to assist you in any way we can.

 

What Is Personal Data and the Processing of Personal Data? What Personal Data do We Process?

As used in this Privacy Policy, the term “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

Processing of the personal data means any operation with your personal data, whether or not by automated means, as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction

This privacy policy describes how we collect and process your personal information through https://www.certifiedscrummastertraining.com/ , ProductOwnerCertification.com, devices, products, services, online and physical stores, and applications that reference this Privacy Policy (together "Orvio Services").

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:We receive and store any information you provide in relation to Orvio Services. You can choose not to provide certain information but then you might not be able to take advantage of many of our Orvio Services.

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You provide us personal information when you are interacting with Orvio services including https://www.certifiedscrummastertraining.com/, productownercertification.com.

As a result of those actions, you might supply us with such information as: your name; address and phone number; payment information; your age; your location information; your IP address; people, addresses and phone numbers listed in your Addresses, e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph. Images and video collected or stored in connection with Orvio Services. For example when you create an account on our site, we require important details including:

  • an email address

  • name, surname

  • a password

We automatically collect and store certain types of information about your use of Orvio Services, including your interaction with content and services available through Orvio Services. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Orvio Services and other content served by or on behalf of Orvio Services on other websites.

 

We collect information about your activity on our site and about how you interact with the features of our site. If you are a Member, we may link this information to your personal identity (e.g., for fraud detection purposes). We collect, for example:

your activity history on our site and the special features you used on the site (e.g. sent a feedback after chat, rated a Coach, the time spent in chat, who are the Coaches and categories of Coaches(for example, by preferences based on ethnicity) you watched; Also we may collect the Internet protocol (IP) address used to connect your computer to the Internet;

Also login, e-mail address, and password; computer, device, and connection information such as device application or browser type and version, browser plug-in types and versions, operating system, or time zone setting; the location of your device or computer; content interaction information, such as content downloads, streams, and playback details including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider; device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;

 

Orvio Service metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files (e.g., file name, dates, times and location of your images)); version and time zone settings;

 

We also collect information about your communications with the Coaches/Influencers, such as:

username of the Coach, time and date of your communications, method of communication (e.g., wall message, private chat, etc...)

 

For technical purposes and to defend against complaints and legal claims, we store on our system content you create, post and/or transmit via our site (e.g., pictures) and information about the content you create or provide.

We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.

 

You may also edit your Account anytime with additional information as well as sync your Google and Orvio Services Calendars. Such additional information may help you to find a suitable time slot with a Coach or to have more visibility of your schedule. At the same time, you are not required to provide additional information, not specifically necessary for the registration, it is your choice.

 

We process the details of transactions you carry out through our Website and Orvio Services (as ID, date and time of transaction

 

For Enterprise customers we may collect your name, email, company name, and phone number to give you more information regarding Orvio Enterprise Services

 

We may receive information from other sources:

 

  • When you make interactions with our social network pages, (subscribe to the pages, leave comments) we can analyze these data for measuring our efficiency and conduct an analysis of our social media marketing

  • Сredit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

  • Іearch results and links, including paid listings (such as Sponsored Links);

 

Sensitive Data. Unless you expressly agree(consent to the use of cookies), otherwise Orvio Services does not process your sensitive data.

 

There are few situations where we process your sensitive data:

  • If you consent to the use of cookies.

  • When you use our site and purchase services

  • We are also using the services of Hotjar and other third party service providers to better understand our users’ needs and to optimize this service and experience. For further details, please see Hotjar’s privacy policy.

  • Please be aware that any information that you made public on our site, such as comments on the public wall of Coaches, may appear on search engines results, together with your username

 

Why do We Process Your Personal Data?

 

We primarily use the personal data you give us when creating your online account to open and administer this account. The account then allows you to use features . To authorize access to our Services and to fulfill our obligations under the Terms of Service for Services provision

 

To comply with the applicable tax and accounting legislation, we may be required to submit various tax documentation containing your personal data. For example, a federal tax form 1099 or such other required tax form(s) necessary to receive a sweepstakes prize or withhold taxes. For submitting tax documentation, we may process your personal data including but not limited to your full name, country of citizenship, permanent residence address, mailing address, date of birth, U.S. taxpayer identification number, or foreign tax identifying number.

 

For Companies, we process the personal data of their Employees to create their accounts, enable access to the Services, provide current level assessment and performance reports.

For referral service purposes named “Refer-a-Friend”, we generate a personalized referral link for you to share with your friends to sign them up. If you joined us by referral link, please note that we did not hold any of your personal data before you chose to join or visit the site, as the case may be. By clicking on the referral link, a random referral number was generated which could not identify you until you chose to sign up to our platform.

We collect publicly available information about you only when it is necessary to prevent fraud and illegal activities on our site (e.g., when we suspect that you are using a false or stolen credit card, when we witness child abuse cases, or pedophile activity, etc.).

 

You have the option to provide additional on your profile. You are in control of what information you use to complete your profile. We process this information given your consent.

 

We may contact you via email and other ways, including through publicly available notices, for Services-related purposes (welcome letter, security and legal notices, announcements, website updates, reminders, suggestions, etc.). We may also use your data to enable you to communicate with other users through website, including exchanging messages, conducting video calls, and/or leaving feedback about other users.

Your contact data (including email, phone number, Skype name, etc.) may also be used for gathering feedback. We may contact you to participate in research to improve the user experience of our product.

How Is Personal Data Shared?

 

We implement various security measures, technical and organizational, to grant protection to your personal data against unauthorized access, modification, disclosure or deletion.

 

Orvio Services engages service providers to support us in providing our Services. These include:

• Analytics services.

• Customer communication solutions.

• Services to manage emails and send out push notifications.

• SMS providers for mobile marketing and notifications.

• Payment services providers.

• Video conferencing tools.

• Influencer marketing solution providers to identify and engage influencers.

 

Your rights under GDPR

We comply with the EU Data Protection Regulation commonly called "GDPR" (If you want to learn more you can check: EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC), which provides a high level of protection of your personal data.

 

During the course of the operation and exploitation of the site and the provision of the services, your personal data may be transferred outside of the European Economic Area (“EEA”) to third parties data processors located in the United States and other countries outside of where you live, for the purposes specified in this Privacy Policy.

 

Right of Confirmation

You can obtain confirmation from Orvio Services as to whether personal data concerning you is being processed.

Right of Data Access

You can access your personal data processed by Orvio Services.

Right to Rectification

You can ask Orvio Services to have incomplete personal data requiring corrections completed.

Right to Data Erasure (Right to Be Forgotten)

You can request Orvio Services to erase personal data. In most cases, Orvio Services will erase it unless otherwise required by legislation.

To delete your personal data, you can:

Contact us by email at sandraratz@productownercertification.com. We will respond to your request to delete your information within 30 days and notify you of the outcome.

Delete specific items from your account (such as your payment method, etc.) by going

to your account “Settings” page

Delete your entire account by going to your account “Settings”

 

Are Children Allowed to Use Orvio Services?

 

Orvio Services doesn't sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use Orvio Services only with the involvement of a parent or guardian.

 

How to Contact Us?

If you have any concern about privacy at Orvio Services or want to contact one of our data controllers, please contact us with a thorough description and we will try to resolve the issue for you

 

The following company decide how and why your personal data is processed:

LLC Orvio, 02092 Kyiv Ukraine, Alma-atynska 39-v ,of 56

sandraratz@productownercertification.com

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